Relax With Us

Our Mission Statement
White Glove Service
Seamless Service
Support Team
Straight to the Top
We Get Personal
Mainely Tubs LIVE
Charitable Giving

 

 

 

Mainely Tubs was recently recognized nationally for the extraordinary level of customer support that has been our specialty for over 30 years.

Why over 8,000 happy customers have trusted the Mainely Tubs Team…

Mainely Tubs LiveTM
Talk to a live person trained to answer ALL your questions 7 Days a week, 360 Days a Year

Mainely Tubs Backyard Paradise PlanningTM
                Our team of Backyard Gurus have years of experience with our products and in patio planning, deck design, landscaping, and related specialties to help turn your backyard into your personal paradise.

Water Care Support Team
            The friendly Mainely Tubs team has been trained extensively to help you learn and master the care of your spa’s water.  Only Mainely Tubs includes visits to your home to get you started with water care.  And with knowledgeable and friendly voices on our phones 7 days a week, you won’t find better service, support and assistance anywhere else.

Seamless ServiceTM
            If anything should happen to your product, the friendly staff in our service department will answer your questions, and when necessary, one of our experienced and incredibly well equipped team of technicians will come to the rescue, both promptly and professionally.

Mainely Tubs Gets Personal ( YOUR  ‘Personal Connection’)
            Though everyone on the Mainely Tubs Team is available and trained to answer any question you may have, for your comfort and confidence we will assign a member of our team to you and to the support of your product. They will serve as your Mainely Tubs ‘Personal Connection’ and will be in touch with you soon after the delivery of your spa. In addition, they will be ready to personally answer any questions you might have on the phone and or by email for the life of your product! (usually the person you have connected with during the purchase of the spa)

Straight to the Top
As one of our customers, you are always welcome to call or email our owner, Jim Van Fleet, whenever you feel the need.  (Visit our “talk to the owner” section at www.mainelytubs.com for contact info)

 

Your pleasure is our business.
We are in the market of relaxation. We specialize in both the highest quality relaxation products and an unparalleled level of customer service to coincide. Our longevity and success is due to the exceptional level of devotion to serving our customers after the sale.
  that has made us World-renowned.
that has been at the core of our growth
Mainely Tubs - since 1978 dedicated to supporting our customers' uninterrupted enjoyment of the highest quality relaxation products.
Our longevity is because of our ……
What Sets Us Apart
Customers have chosen Mainely Tubs time and time again because...
-- Hot Spring Spas are the most recommended spa in the industry, bar none. We represent the only manufacturer rated "Best Buy" by Consumers Digest every time spas have been rated.
-- We have the lowest operating cost in the entire industry. We stand behind the statement with our written "Money Where Our Mouth Is Guarantee".
-- Our factory trained service department allows us to follow-through on our belief that service after the sale is our number one priority. We are the only spa company whose owner's home phone number is on our store answering machine for emergency service or customer accountability!
-- We have dedicated ourselves to one brand of spas purposefully. We have chosen not to sell swimming pools or multiple brands of spas. This allows us to focus our resources on providing first class support for our large hot tub consumer base twelve months a year.