Troubleshooting

“I just drained my tub and refilled it and now it’s not heating!”
If you just drained and refilled your tub and now it's not heating you're not alone.  There is a correct order to shut down and restart your hot tub and it is commonly done wrong.  Turning the breakers off and on in the incorrect order may cause your heater to trip, in which case you would have no heat.   Just call us and we'll send you a printable version of the troubleshooting chart that can walk you through the steps to get your spa working properly again. 800-479-7935.

Trouble?
The HotSpring trouble-shooting guide has answers to all sorts of common spa care issues. Click here.